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Woodstovepro.com - your online hearth professionals
Woodstovepro.com - your online hearth professionals

Testimonials - Reviews


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Anonymous
Comments: The prices are impressive(350 dollars less than the competition, not including the free shipping). The customer service was excellent. The shipping company they used was perfect. I call that a trifecta. What more could you want?




Anonymous
Comments: very helpful with all the materials I wanted and needed, answered every question I had, as quick at shipping as I could of hoped for. Had to bookmark this site.....Thanks




Anonymous
Comments: Excellent service. I called with a product spec question and was answered promptly by a knowledgeable and competent person. I received the chimney products much quicker than expected. Only complaint would be the fact that the roof flashing piece was slightly bent at the edges, not a big deal. I can work with it.




Dale H.
Comments: Replacing my Duravent wood stove pipe after 26 years of use. There are zero holes in it, just want to be safe. Woodpro is a great company to buy wood heat products.




Carole C.
Comments: I purchased a gas fireplace from Woodstovepro.com because the price was so much lower than my local dealer. I called and was given excellent technical advice in determining the components I would need to order. The order arrived quickly. An issue did arise as a result of a warehouse error and I wondered if I was going to regret buying online verses buying locally. Sean (at Woodstovepro) was there for us and acted as our advocate, resolving the issue quickly and completely to our satisfaction. If you are having any doubts about ordering online from this company, put those fears aside.




Peter G.
Comments: Ordered vent pipe received items promptly, pleasure doing business with you




steve m.
Comments: Great products at a great price and fast service and shipping... would recommend to friends and family to buy with confidence... Thanks Steve




Thomas W.
Comments: Delivered as stated Will use in the future! Lets do it again!!! TOM




Kathleen F.
Comments: I could not be happier with my purchase.
Delivery was fast and you offered the best price I could find.
And very happy with the fireplace. It went together easily, is very solid and very nice looking.




Matthew A. F.
Comments: I was in a panic, scouring the web for information on the chimney installation for my wood stove. I could not find a vendor with the full line of hardware I needed made by the same manufacturer. I then found your site and obtained all the information I needed and all the components made by Metal- Fab. To top it off, the final price was WAY lower than other sources and you offered free shipping. I placed the order and received all the parts within one week. The parts arrived 100% damage free. I'm pleased!!




Robert C.
Comments: Pleasant and fast, knew about products ordered and time frame.
Thanks again Shawn




Tim P.
Comments: Just a quick "Thank-You" for the excellent quality and service! We could not be happier with our new Fire Chief furnace!!




John P W.
Comments: What a pleasure!I received exactly what I ordered in a timely manor and a great price...I would not hesitate to do it again and would recommend you to friends




Anonymous
Comments: Our order arrived the next day after we ordered it. Fantastic service!! Thank-you.




John S.
Comments: After studying your website, and familiarizing myself with your products, I called and spoke to Sean. He answered all my questions and added a few comments that I had overlooked. The responsiveness and professionalism was top notch! It could not be improved upon. Thank You, Sean.




Anonymous
Comments: WOW !!!!! I ordered the parts on Tuesday and they arrived Friday morning. Super fast response and shipping time. Excellent company to order from. Will do business again. Thanks!!!!




Anonymous
Comments: Dealing with Sean was great. He went the extra mile answering my questions and the discount over the competition blew me away. I will tell my friends where the best place to do business is. The guys at Hearth.com said you were the best and they were right. Thanks again.......




Anonymous
Comments: This is the first feedback I have ever completed in my life...but I must say this is well deserved...Ordered a complete chimney for a woodstove. Everything came as advertised and much quicker than expected. Salesperson was correct in everything he told me and installation (my first) went smoothly and flawlessly do to the salesman's help. Thank you! Nice to speak with intelligent people who know their products.




Bruce F.
Comments: Great company and service. I made a mistake on my first order, and Sean was very helpful on correcting it. Also, he went out of his way to call me, as one item spec'd was a 2 week shipping time vs. a 2 day shipping time, so he called me to confirm that I wanted the slower item. I didn't. You don't see service like that ever these days.




Anonymous
Comments: The price was right, the stove was exactly what I wanted, and the shipping was fast. An EXCELLENT job!!!!!!!!!!!!!!




h.k.
Comments: evertyhing went smooth and easy




Anonymous
Comments: I could not find a better price,so you get my business.....




David W.
Comments: Simple and easy to order. The products had good pictures and I knew what I was ordering. Keep up the good work and I will order from you again in the future.




Anonymous
Comments: Tech service was very helpful and on a Saturday. Order took about a week longer than original estimate but it had to be shipped from manufacturer and I was updated when I emailed to ask status of order. Pipes arrived undamaged and have been installed. They seem to work well, low/minimum usage to date. And price was great. I would order from you again.




Anonymous
Comments: I just received my pellet stove vent kit (3/4VP-25IK Selkirk 4'') via BAX Global and I would like to say the whole experince has been great! The vent kit is made of good quality materials and fabricated to a high standard, delivery was smooth and professional, and it took only a week to recieve my item from start to finish. I would highly recommend your company to anyone who is in need fireplace accessories.




terry a. m.
Comments: I have been very pleased with the service and updates on my order so far. service has been prompt and have kept me well informed as to the status of my order.




Anonymous
Comments: This was my first time using your company and web site to place an order. You do have the best price on the product I was in need of and the ordering process was very easy and quick to complete. I look forward to a receiving my item in a timely manner.
Thanks!




Anonymous
Comments: Amazing fast service, and the best price I found online for this item. Thanks for a great buying experience.




Anonymous
Comments: My experience with your company was great. I ordered some chimney pieces and they arrived within a couple of days. Your prices were the best out there.




bob j.
Comments: Excellent shopping experience, good website. Called Sean to make sure I was on the "right track" he couldn't have been more responsive and helpful.
Very competitive pricing.
Bob




Anonymous
Comments: What a great buy.These people are very good to work with.Thanks again for a great buy!!!




GRAIG P.
Comments: I was able to find what I wanted fast and easy, plus the no shipping cost is awesome.




Anonymous
Comments: I recently ordered an item from you, after having done a fair amount of comparison shopping. You had the absolute best price, free shipping, & excellent customer service - very quick response to my inquiries. Quite honestly, I prefer buying locally. But when doing so does not make any sense, because of the three reasons mentioned above, you will be my first source for my wood stove related items.




James S.
Comments: I'm VERY pleased with this purchase. The price was the best of everyone, the shipping was included, and the product arrived quickly. I'm very impressed! Thank you for your way of doing business.




William H. A.
Comments: I found your site while looking for repair parts on the internet. It took two tries to place the order (but it was during the holidays when things get more hectic). Once placed my order was promptly filled and delivered in good condition. I have not installed the part yet but I anticipate no problems.
I will definitely call you if I need future help.
Thanks for the service.




William T.
Comments: Excellent selection !! I'm impressed. Excellent website for ordering. Good prices and free shipping. Up front lead times. What more could you ask for?




Donell N.
Comments: Hello,
I am very happy with the great fast service from your company. Your people are friendly and helpful. I look forward to receiving my wood stove soon. Thank you,
Donell N.




salvatore
Comments: great website will be back when finances get a little better. Hate to miss tax credit




Sarah P.
Comments: Outstanding service. Excellent help and advice on products, installation and much more. The guidance offered and the sincerity and genuine care with which it is given, is and has been greatly appreciated by us.




Anonymous
Comments: Awesome service, best price and fast shipping. Thanks!




robert d.
Comments: i purchered my fc500e furnace and after installing it as a central furnace i am very impresed . i've always burned wood but in a radent stove and it never heated the home evenely. this furnace heates our 1700 sq. ft. home at an even 72 degrees anywhere in the home. i highly recomend this furnace to everyone. i was even very impressed with your delivery system. fast and free. it's been in the single digets outside as i'm writing to you and this furnace has had no problem keeping us at a cosy 72




Barbara S.
Comments: I am very Happy with the Service from your Company..




dean l.
Comments: Sean is the best. He helped walk me through step by step on the purchase of the pipe without seeing exactly what I needed and we almost nailed it. He is very friendly and professional. The price on the stove was very reasonable and exactly as advertised.I definitly would buy from you again and will recomend anyone who is looking for a hearth product to you.Thank you for you excellent service and thank you Sean for your professional help.




Dennis H.
Comments: Great transaction. Quick friendly service before the purchase to assure that ordering correct doors for prefabricated fireplace. Received fireplace door and accessories as described on time and packaged very well for shipment. VERY competitive priceing. Have had only one experience with you but with as well as everything went have recommended to many and would definitely do business with again if and when the need arises. Thank you again for your fast friendly service.




jeremy d.
Comments: Hi, Just wanted to say that I received my order the other day and am very happy with my purchase. Not only were you the cheapest around, the order processed very quickly! I will definitely be coming back for my next hearth related purchases! Thanks a million!